The app you run the
whole shop floor on
Shopper's Mate is the iPad app your team works in every day: checkout, loyalty, customers, campaigns, and live service. Here is every screen, and what it does for retailers and restaurant owners.
Built for shops, grocers, and cafés
From the first sale to the next visit, everything your counter team needs on one clear screen.
Your morning command centre
Open the app and see the day at a glance: sales so far, loyalty activity, stock that needs attention, and the busy wave coming up, all before the first coffee goes out.
- Today's revenue, basket size, and rewards-linked sales
- Predicted customer wave so you can roster and prep
- Top sellers and low-stock alerts in one view
Checkout that keeps the line moving
Scan, search, or tap products to build a sale in seconds. Categories like Dairy, Produce, and Bakery keep your whole range a tap away.
- Barcode scan, SKU search, or quick category tabs
- Live stock counts on every product
- Custom items for one-off sales
Loyalty at the till, no extra app
Find a customer by phone or a Reward's Mate scan and their points and available rewards appear right on the sale.
- Customer profile and points without leaving checkout
- See available rewards the moment they are added
- Works for walk-ins and members alike
Rewards applied, then paid
Apply a reward and the total updates instantly, so a $10 reward simply comes off the bill before you charge the card.
- One tap to redeem, total recalculates live
- GST and discounts shown clearly
- Charge by card or cash with EFTPOS connected
Know every regular
A directory of your loyalty members with purchase behaviour, reward progress, and who is drifting away and may need a timely offer.
- Segments like weekly loyalists and at-risk shoppers
- Full profile: visits, basket, and next reward
- Spot lapsing customers before they are gone
Run loyalty your way
Set how points are earned and redeemed, preview the customer wallet, and keep checkout safe with simple rules.
- Earn and redeem rules you control
- Customer wallet preview and scan at checkout
- Coverage view of members versus non-members
Offers that bring people back
Plan, schedule, and launch campaigns like double points on fresh produce or a win-back for quiet shoppers, with safety checks before they go live.
- Queue and schedule multiple campaigns
- Track reach, redemptions, and uplift
- Built-in checks so your margins stay protected
See what is really driving the day
Revenue and customer flow, category performance, and stock health together, with AI signals that point out the next smart move.
- Trading rhythm and predicted wave timing
- Category and SKU performance side by side
- Plain-English AI signals to act on
Loyalty you can measure
Understand which customers are loyalists, basket builders, or offer responders, and how rewards are shifting behaviour.
- Behavioural segments at a glance
- Scans, points issued, and rewards redeemed
- Campaign saves and at-risk shoppers tracked
Win back the ones slipping away
See who is at risk, who you have lost, and which high-value regulars have not returned, then launch a win-back in a click.
- At-risk, lost, and high-value-lost lists
- Predicted customer waves for timing
- Local events and demand to plan around
Turn data into the next move
The app reads your patterns and hands you clear actions for stock, customers, and campaigns, ranked by impact.
- Prioritised insight queue with confidence
- Prepare for peak waves and restock in time
- One tap to add to plan or launch a campaign
Made for table service and kitchens
Floor plans, table ordering, kitchen display, and analytics tuned for restaurants and busy cafés.
A live cockpit for service
During service, watch orders, table waits, and kitchen pressure in real time so nothing slips during the rush.
- Live order pipeline from new to paid
- Table wait monitor with time thresholds
- Kitchen pressure: prep times and busiest station
Map your room once
Design your dine-in layout with tables, booths, and zones, then run service to match how your floor actually works.
- Drag in tables, booths, and counter seats
- Zones for main floor, window, patio, and bar
- Per-table rules like split bills and priority
Take orders table by table
Pick a table, add menu items, and send straight to the kitchen, with Reward's Mate scanning built in.
- Table list with live status
- Full menu by course with quick add
- Hold, send to kitchen, and scan for rewards
Keep the kitchen in sync
Tickets flow across stations as new, preparing, ready, and delayed, so the pass and the floor stay on the same page.
- Station views for grill, bar, pizza, and dessert
- Clear timers and delay flags
- Bump tickets from start to serve
Every order and receipt, sorted
Review live orders and payment status, handle refunds, and send receipts by email, SMS, or print in seconds.
- Order timeline with payment status
- Full receipt detail per table
- Send, email, SMS, or print receipts
Ride the dinner wave
Hourly revenue with a customer-wave overlay and tonight's forecast, plus the popular items and ingredients at risk.
- Predicted peaks with suggested prep
- Top menu items for the day
- Ingredient risk with substitute prompts
Understand the whole restaurant
Sales, menu mix, service pressure, and visit behaviour in one place, including how Reward's Mate lifts spend.
- Food mix and order channel breakdown
- First-time versus repeat visit behaviour
- Rewards coverage and member spend lift
Plan for who is coming
See who your guests are and what is happening nearby, from markets to football, so you can prep stock and offers for demand.
- Age, spend tier, and suburb breakdowns
- Visit preferences across the week
- Local events with plan and stock actions
An action board for the rush
Service-ready recommendations grouped by urgency, from dinner-rush staffing to lunch combos and attach-rate offers.
- Urgent, today, and this-week actions
- Covers service, kitchen, menu, and staff
- Add to plan or create a campaign instantly
See Shopper's Mate running
in your own store
Join the retailer pilot and we will set up checkout, loyalty, and reporting with you, on the same iPad app you just saw.